When shopping for premium Hair Tools and Hair Care products, you deserve not only the best quality but also the best price. At Max Pro X MOHI, we believe in providing our customers with both. That's why we've introduced our Lowest Price Guarantee—a promise that ensures you're always getting the best deal, even after your purchase.
What is the Lowest Price Guarantee?
The Lowest Price Guarantee is our commitment to you, offering peace of mind that you're receiving the best possible price on your Max Pro X MOHI products. This guarantee covers not just the moment you make your purchase, but extends for 30 days afterward. If you find the same product at a lower price within that period, we'll match it and refund you the difference.
How Does the Lowest Price Guarantee Work?
The Lowest Price Guarantee is built on two key promises:
Daily Price Monitoring:
- We regularly check our prices to ensure they're the most competitive in the market. If you find a Max Pro X MOHI product at a lower price from an authorized retailer, we'll match that price.
- To make this adjustment, we'll offer the lower price as a discount directly on the product.
- After you've made your purchase, our guarantee doesn't end. For 30 days following the date of purchase, if you find the same model being sold at a lower price by an authorized retailer or Max Pro X MOHI itself, you can claim the difference.
- Simply reach out to us via our contact form with the necessary proof, and we'll refund you the difference.
How to Qualify for the Lowest Price Guarantee
To take advantage of this guarantee, there are a few criteria you need to meet:
- Identical Product: The product must be the exact same model and color as the one listed on maxprohair.com.
- Eligible Retailers: The product must be sold by one of our qualified Dutch retailers: MediaMarkt, Douglas, Bol.com, Haarshop.nl, or Haibu.nl. Please note that the Bol.com Partner Platform (Marketplaces) is excluded.
- In Stock: The product must be in stock with the retailer offering the lower price.
- Proof of Price: You'll need to provide proof of the advertised lower price. This proof must include a direct link to the product listing; we cannot accept screenshots.
- New Condition: The product must be brand new and in its original packaging. The guarantee does not apply to refurbished, used, damaged, returned, open-box, or demonstration products.
Exclusions to the Guarantee
While our Lowest Price Guarantee is comprehensive, there are a few exceptions to be aware of:
- Product Sets: The guarantee does not apply to products that are part of a set that can be purchased separately at full price.
- Marketplaces: As mentioned, products sold through the Bol.com Partner Platform (Marketplaces) are not eligible for this guarantee.
How to Claim Your Refund
Claiming your refund under the Lowest Price Guarantee is simple:
- Gather the required proof of the lower price, including a direct link to the retailer’s listing.
- Visit our Support Center and provide the necessary details.
- Our team will review your claim and, if eligible, process your refund for the price difference.
Why Choose Max Pro X MOHI?
Our Lowest Price Guarantee is just one of the ways we prioritize your satisfaction. By ensuring you're always getting the best deal, we make your shopping experience with Max Pro X MOHI even more rewarding. So, you can shop with confidence, knowing that not only are you investing in top-quality hair care products, but you're also securing the best price.